Clients Who Lie - Part 1 by Victor Antonio

Concealment: The client conveniently forgets to mention that the project you're discussing has been dumped by the main decision-maker regardless of cost. Falsification: The client tells you there is no budget, today or a year from now, ... That said, we as salespeople have to become human polygraph machines. Although we won't be able to calculate the sweatiness factor, respiratory change or increased blood pressure of a client who lies, there are other ways of detecting ...